Dr Gemma Pearce’s talk on Co-Creating Welfare

Dr Gemma Pearce’s talk on Co-Creating Welfare


So hi, I am Gemma Pearce and one of the people organizing the event today with many many fabulous co-creators So, please do tweet we’ve got @cocreatewelfare and #cocreatingwelfare so Co-creating welfare project is the reason that today has happened. It’s funded by erasmus+ and it’s Predominantly organized by a fabulous team at Coventry University here But with all of other co-creators that have come in the course and been part of the co-creating welfare project So what am I going to talk about today? Well, I’m going to start off today just introducing what the co-creating welfare project is What we did over the three years that the project has happened it’s to to finish him in August this year and some key reflections that we’ve had but we’ve had with everybody that’s been part of it because the key thing is is that we have learned as we’ve gone on and we’ve been part of the co-creation even though we’ve been mainly as a role of facilitators and Then why this event has happened today and the next step since what’s happened from there and where this goes? So, who are we so the main people? Leading it for the UK because this is a European project At Coventry University the main people working on it as researchers and as trainers are myself and Paul McGee give away pool So my background is in in health predominantly in education I am from a sports science physical activity and supporting people with long-term conditions Background I’m a researcher. I’ve been a researcher for 13 years now And I have mainly across my career been more and more working with People rather than two people. I’ve worked on a range of participatory approaches I’ve also so this building is part of Coventry City Council I’ve also worked as a two years secondment into the public health department at Coventry City Council thinking about how to Sort of bridge the gap between working with the community academia and public health at the council as well Paul was originally a car designer by background and Found that originally this was largely working in sort of large-scale management role and Made a shift in his career suits when they want to work with people On a smaller scale really getting to know what people want working with people and designing things that make a real difference in in practice and Paul now works as a senior designer in our research centers working with us to develop Products and services and there’s a there’s a stand at the back We have Liz Bailey on one of the products that they’ve design and co-created together as well So go and check that out. We’ve got four different stands at the back. So please do go and have a look in your breaks So the co-creating welfare project so check out the website the over the three years the website that we has been running has basically been the process of the project but what we’re doing is we’re collating all of the tools and the good news stories and all the different things that’s come out of this project and the Website is in the process of changing. So by the end of the project it will be a final website that will have access to Like films so this talk is being filmed today and will be on the website. There’ll be lots of different stories and Tools for you to have a look at on the website So please do keep an eye on it and keep track of that change We can have a final conference where the web the final website will be launched in July and Just to acknowledge our project partners say we’ve been working. So UK is obviously one of them, but we’ve also been working with partners in Denmark France and Portugal and with the main PI is being based in the South Denmark office in both Denmark and in Brussels So there’s many levels of co-creation within this project We started off just thinking. Oh, yes, it’s just a co-creation project we’re gonna be working with people and the more we got into it the more we realized how many Different layers there are to co-creation because you can just keep on going and going and going and getting deeper So we co-created a co-creation course using co-creation tools to teach co-creation For people to co-create their co-creation in their own context So what do we do to start off with well we each different country worked with four different Sites, so we worked with NHS, England The local Coventry and Warwickshire hospital you htw and their cardiac and pulmonary rehab? facilities Macmillan and Birmingham South Central Clinical Commissioning group and We work with them and the other countries work with four of their local and national partners and The idea was to think about what was needed. So we’re going to develop this co-creation course and some training tools What would you like? Where were you at in terms of co-creation? We did a needs analysis across the different countries to see how co-creation was being used what it was being called and we found that It did differ across different countries UK aware, I think we’re pretty good But you know, there was a whole difference and there is the report for that if you want more information on the website and One of the things that we found though is even though even when it is recognized its inconsistently used and it’s understood differently by different people and in particular to the UK we often use the term co-production and Co-creation is generally more of an international European word that is used So it’s often depending on the funder depending on what word is being used. So And one of the key things is that I don’t know how well you can see the yellow because of the Sun coming through but but the Professionals wanted different skills and competencies to help them. Think about how They would do co-creation and and how it would actually be able to be done in practice. So that’s what we focused on so there’s sort of a key points there so about Promoting that sense of legitimacy among the people taking part in the co-creation process Promoting in empowerment and a shared understanding of the process Then also looking at problem formulation and solute solution formulation, which we will focus on quite a lot today and the management process of co-creation process and using of the tools thinking about how to mediate how to facilitate those tools with others How to disseminate and communicate your tools and how to evaluate and create impact and sustainability So we even got together after looking at this this needs analysis and we decided We put together this training course Which has got four key themes so those key themes have basically been the the underlying thing behind all of this and your see on your lanyards you’ve got postcards and on these they’ve got they’ve got a bit more about the the themes and Different activities within those themes. So please do check them out and have a look And so the four key themes are around getting on the same page creating a common understanding of co-creation between the people taking part and thinking about Identifying what the problems are identifying what those solutions are And managing that co-creation process and then the dissemination communication. So they’re there what the the whole projects been based around these key four themes So we developed a four day training course that we piloted and there’s quite a few people in the room that came on it I don’t know if you came on it if you want to just give a wave to people so if anyone wants to chat you can find out more and So we did we what we basically did was we put those four Themes into four days and each training day at one month apart and the eye was that people would come on the course Learn a bit learn some tools and then go back and have a go at doing it in their practice and then come back and say well this is what well these are the issues I had and then the course in the spirit of co-creation was iteratively developed responding to that feedback and incorporating some of those challenges in on how to approach thurman and co-creating some of the solutions So we had 35 people attend the course in total starting with 29 people on the first day and then ending on 15 But some people came some people dropped out and the main reason for dropping out was about changes in work and that’s one of the key things in the welfare setting is You know changes in roles happens quite a lot and quite rapidly So it’s about how to think about people coming in and going out. So if you’re working on a co-creation process It’s thinking about how to manage that So we had a whole range of people so From the original pilot sites that we did the needs analysis with but also other things like physiotherapists maternity care independent consultants working in welfare Education and you’ll hear a lot more about that and where it’s gone on across the day So as a result of The need to manage the process and as a result of the fact that some people would prefer that the course was actually one day and more of a sort of just to get getting to know the themes and finding out if they they liked it and want to know more and Other people said that it we’re really good as a university module So what we decided to do was think about it more flexibly in terms of those four themes rather than as four days So We created this co-creation toolkit around those four themes And as I said, like a lot of its on the post some of its on the postcards but there’s a lot more and you’ll get more of that a fearless today goes on and I’m going to talk you through some of Those things on the toolkit But first of all, what is co-creation when we’re talking about co-creation what do we mean So we’re basing Week while I like the Sanders and Stappers Definition and the idea around it about this collective creativity Collective as a group doing it together It’s not it’s no good if like individuals are doing things and then it’s put together and analyzed by someone else It’s got to be a collective Process that you go through and the creativity side often people come to us and say well, I’m not very creative I wasn’t very good at art at school and I can’t really draw so it’s not me But what we want to emphasize and I hope you get a feel for today is that creativity is just about generating ideas It’s about working together thinking about outside the box and hopefully some of these tools that we have can help facilitate that process and The Danish voluntary council have these six principles of co-creation about being Something that’s innovative to create new ideas And new qualities through the combination of a range of different people with different resources and different skills coming together It’s a dialogue based process where people work together to define the challenge So you start right from the beginning not assuming what the challenge is and thinking you know what the solution is It’s about Thinking about the right to participate that people have a right to have a say in the things that are being developed if it’s relevant to them creating the understanding of interdependence, so working together not dependent on each other, but also not independently and It requires openness and a willingness to take risks and sort of go with the flow a bit You know, it’s it’s a bit of a messy process you have to be Ok with the fact that you don’t know the answer from the start And we Just want to acknowledge. We’re not saying this is something new This is something that’s existed under a range of different names over the over a period of time. So You know, there’s an underlying Action research participation research behind some of the things but you know participatory approaches co-production Involvement engagement you’ve got a whole range of different words that people use and it’s about Thinking about the words that we’re using and what they mean. And and how what how we’re betraying that philosophy of the words were using It’s about involving a variety of people everyone’s an expert in their experiences and thinking about who your co-creators are Involving people from the beginning and one of the key things that came out was about this use of safe space So today we’ve purposely even though this is hosted by Comics University not held in an academic space We’ve held it in a lovely building with stained glass windows to try and encourage a bit of creativity and to be somewhere That’s quite neutral and It is a process. It’s not a snapshot. It doesn’t just happen as a one-off method It’s something it’s a philosophy that you embed within the way that you work It can be messy But that’s okay and you just have to sort of embrace that as you’re going with it So thinking about who your quick co-creators are One of the things that we often Get approached with is I’m you know, I’m a member of staff and I want to involve people if I do that is that co-creation and One of the things we just want to sort of put it out to think about is this idea that anyone can start the co-creation? process and It’s about who can create a barrier to that process or a success to that process We recommend to be involved in the co-creation process So if you if if you’re a professional or patient and you get together and you think like, okay We’ve solved that we’ve come up with the problems that we solve this but then you want to get funding and the commissioner puts up a barrier or Your your manager puts up a barrier You have to think about all the different people that can create those barriers along the process and try and involve them from the start And likewise anyone that can help push that on, you know, if there’s a commissioner off from the beginning they can help make that successful So it’s about thinking about that It’s okay to be wrong early on So this was the original design for the Rubik’s Cube And it’s about that process and that iterative process and a lot of people just want to get it right first time and put it To put it into practice, but actually it’s about that develop developmental process that iterative process and the other thing that people come with the worry is is that It takes a lot of time a lot of effort and a lot of work and we don’t meet I don’t have that time to do that and That’s understandable. I Would say that everybody in this room is in the same boat, but one of the things that’s just worth noting Is that often what happens if you develop a educational course or a service in health? there’s been an assumption about what the problem is and an idea about what those solutions are and they might get put in practice and then people don’t come or people have issues with a service or they don’t like the course that you’ve developed and actually It takes a lot more effort and time to then backtrack and then try and tweak that To actually get it to what is the thing that people wanted in the first place? So the idea is so obviously you can see on that top one You’ve got a little bit little bit of time enough at the beginning, but actually it takes more towards the end whereas if you’re doing Co-creation the idea is is that you put in the time and effort at the beginning to get it, right? And then it’s just a small way to achieve process of tweaks Also the idea is is that I’m not coming to you as an expert. I’ve been involved in this process. So I know this project and I know this stuff but actually i’m i’ve been acted as a facilitator and the idea is is that We’re facilitating the process we learn as well by being part of the process And actually there’s some some great solutions And some problems that we’d never thought of ourselves and that came out of the course and so we learn Even though we were facilitators, we learn as being part of that and it was a brilliant experience. I think for everybody involved So there’s a facilitative. It’s just about Supporting those processes and dialogues trying to encourage everybody to have a voice and staying on task But it’s also about thinking About different roles and responsibilities and trying to share those within the people that are creating and not taking it all on yourself So One of the first things that we found it’s really useful is to co-create the rules from the beginning so hopefully when you all came in you put some words on suppose it notes about the importance of engaging with people today So what we’ll do is we’re going to put that together in a word cloud and we’re put up on the break And we just want you to bear in mind when you when you’re working today what people here today think is important as part of that engagement process, but it’s about things like Respecting other people’s views and really actively listening to what people say it’s about That respects and not sort of that offering sort of a threatening disagreement But about open communication and a willingness to to be part of that And it’s about being committed to build on each other’s strengths and to to think about how you’re building together what the problems are and the solutions are and the nice thing is is that hopefully people will be have nice surprises about things that they hadn’t thought of today and come away with some great networks with each other and Some great Learning as well to think about how to take that back So one of the things that we’ve quite proud of that you might have noticed is on your postcards that Paul has brilliantly designed Into a little a little logo of define design refine the idea behind that is what came out from the course is About what what the process is So the beginning process is about the the co defining what are the problems? What are the needs? working together to identify What resources people have what complex people might have thinking about the differences as well as similarities? And really defining what what the things are that you want to address There moving on to the kind of goko design process where you think about? solving those problems together and thinking about what actions can be done to implement those solutions and then Co refine which is about Actually evaluating how that when it Developing it putting that feedback back into practice Sharing what you found and then taking any feedback from that back into practice and thinking about the sustainability and the impact So I’m just gonna tell you a little bit about the co-creation toolkit so Part of the things that we did in terms of getting to know you and that sort of first stage. It’s about sort of Brainstorming sort of getting getting everyone thinking about what co-creation is or what it is the topic that you’re talking about. So Word cloud is quite useful things so that the use of the the rules that we did with you guys this morning and turning that into a word cloud that can be done in a whole range of different ways and it’s quite a nice way to Sort of represent in a sort of colourful fun way And then the post-its as well It’s an is something that I’m sure like Everybody is aware of but one of the ways that we use it in terms of the rules is you Can do it as a themed activity so you can get everybody to write it down individually, but then you say you know, okay So okay someone on this table What did you think and then they’ll say and you said what anybody else got something similar and then they’ll say oh yes. Yes I got this and then you can start to theme what people have come up with And then you can put it all up on the wall and then they’ve created that theme together So that’s another way that you can co-create the way that you engage with people together So Flipcharts is another one that everybody knows but one of the things that people sort of said was Okay so Often what happens is one person stands up and one person works on the flip chart and they write down what they think everybody else has said but actually it’s about thinking about how everybody can be able to write on that flip chart and sort of putting a question up and Sort of asking people to sort of annotate it and write their own words up themselves Cue cards so great so I could say to you write write down now on a piece of paper what you think co-creation is and then You could put that in the room and you can all discuss and it can be used as a stimulus But you can also collect them all up and then share them with a different group and say, okay This is what people said put these in the priority of how important you think they are and it can also help with priority setting So the ladder of engagement I’m not going to talk too much about that because that would be something that’s in the first activity of today but the idea is that is thinking about You can ask people. Where do you sit in terms of your level of collaboration at the moment? What do you think these words mean? And You know, how can you progress? Where do you want to be on the ladder? Walking and talking that’s a really good one. We’re actually quite surprised at how well received this was we just put it in as a small little thing at lunch on the course and everyone really loved it and it went hand in hand with a picture challenge as well and it’s about Getting people outside get or in a different place in the the building that you’re in or just standing up and moving around taking notice of the environment that you’re in and It helps people to think outside the box and to use metaphors So oh, you know I see this new plant flowering because it’s spring and to me it’s a sign of new beginnings and in this co-creation challenge that I’m Doing and it just helps people to think about that and with the photo challenge You can ask people – okay. What what’s your meaning for co-creation go and take a picture about what you think of it and so Andrew Marsh is the front here is also going to be Running a photo challenge throughout the day and also at lunchtime with the walk and talk and I’ll talk about that at the end The Q sort is a good activity this came from our French colleagues and it’s really good way of getting people to think about what things mean and It has lots of different statements and you can either say collaboration ears or co-creation ears or co-production ears and it has different statements and you ask people to choose the three that they think is co-creation and the three that think is not co-creation and It’s really interesting because no one comes up with the same things Everybody has a different idea and when we did it on the course People had done two days of the course getting to know co-creation together and they still all came up with different things And so it’s about the idea that you think you know what everybody thinks co-creation is and you think you all on the same page But it’s really important to identify that people use lang differently people have different agendas and It’s about thinking and really explicitly thinking about what they are and then coming together to negotiate That to all be then working towards the same agenda or outcome So we have some some key reflections which I’m gonna sort invert within the slides About that need to think about the concepts and the language if we use getting everybody on the same page first before you start a lot of people’s will jump in and try to go straight into like activities To solve problems, but actually it’s really about thinking about who you’re working with first And that need to then develop that shared problem issue or question and the negotiation and you’ll see some of the people were I think I’ve embarrassed Omid already like so They’re describing And and just to think about the five levels of listening so This is something that Helen Bevan who’s actually from commentary has put up on her Twitter feed that we like so this idea that the more you listen the more you’ll get out of the process and so sort of the Superficial level of listening. It’s about Listening just to think about what I’m gonna say next and what it means to me And then at the more deeper active levels of listening, it’s about listening because you want to hear what it means that person For thinking about how it relates to their world And then the next stage the next theme is the problem formulation so You can also use the picture challenge for that You can ask people to think about what the barriers are and the successes or enablers are to that those barriers So we’ve got some lovely pictures here of some dark cloudy barriers and some sunny enablers and successes The fishbowl is quite a good one and you can get people in in circles and you have a middle circle and an outside circle and the idea behind that is that The inner circle are the ones that are answering a question and the outer circle are the ones that are actively listening and writing notes You swap the answer the inner circle then answers a different question and then they turn and face each other so the insight inner circle turns and face their partner on the outer circle and then they come up with the top five things that have come out of the discussion to answer a question and Then you can put those top five things into a work cloud as well. Now the word clouds can be used for many things We also have if you want to know more about any of these activities We do have worksheets and things and they’ll all be available on the the website but if you want them before the website has them on there then just contact us and we can send you them and The cube which will be embedded in many ways throughout the day and this was something that was developed at Coventry University led by Paul Magee and the idea behind the cube is that people were originally sitting in meeting rooms and just you know, Putting things on paper or it was quite stuffy and the idea behind the cube is to ensure that everybody has a voice To allow people to use color pens because everyone loves color pens and to Have it so that people pass it around and the idea is that if you’re using the cube today Try not to hold on to it Think think about what you want to say. Say it write it down. Pass it on and It’s about sharing it the the thing with the cube as well that there was one of the things that we reflected on is that Really think about the time That you’re working with people so a lot of people thing I don’t have time to do much and One of the reasons that we’ve done some of these tools is to try and find short ways the things that you can do things with people But also bear in mind that something short like 10 minutes you might not have it in a space where everybody feels that they get a chance to have their say and That all of the ideas are down and the other thing that often happens to the cube if you’re using it for a problem Formulation and you say right think about what the problems are on the barriers are people in the first 10 minutes thing what the barriers are and then the Last 20 minutes of the 30-minute activity trying to come up with the solutions Please try not to do that when you’re using it today The idea is to really spend time the whole time working on the task and not jumping ahead And the other thing is is to really not just one of our sort of ways that we like to be polite and work with each other is to think about all of our similarities together but it is also important to think about the differences and how That can create strengths and weaknesses within the group and how you can really harness those differences and move forward and co-create with them One of the interesting things that came out So first of all, there was the thing of what we call the people taking part in these activities people, you know service users or Stakeholders or well, you know, we don’t like those words well aren’t they just people but isn’t then that everybody so then what do we call the people that it’s relevant to and The word that people liked in the course was co-creators. So that’s what we call them now The other thing is is about the word empowerment so this was something that’s also something really interesting that came out of the course was about this question of Empowerment but doesn’t that give the impression that someone is giving power to someone else and then isn’t that an issue? And then so there was this whole discussion about what actually what it should be it’s about everybody has power and what you’re doing as a facilitator is you’re providing a space for people to harness that power in So it’s about thinking about the words that we’re using and what they actually mean to people So then solution formulation There’s a simulation game and the idea is is that you pose a Scenario and you pose different barriers that people might come up with over a period of time you kind of disrupt their thinking every sort of 10 minutes and the idea is is that They then have to come up and change the game and it’s sort of related to sort of real-life barriers That might they might come across and that they might want to solve together in it. It creates that sort of facilitation process together The poster activity with the pitch And the idea is that you give people lots of different creative tools put flipchart Pater bump on the table have some pens and different things like that and you ask people to come up with a solution to one of the problems that they’ve come up with and the idea is is that they then come up with a pitch and present that at the end of the activity Like 30 minutes or an hour or whatever it is And it sounds really simple But that is one of the the biggest ones that people really enjoy and it had some Really great buzz that came out at the end of the day And then the one that everyone knows and loves is Lego It’s also really great for helping people to Be creative without needing to be able to draw and there will certainly be some Lego today And the idea is is that you know, you can be creative, but it’s also about that Being messy and not being precious about the artifact that you’ve created So you can have a go at the Lego or you can have a go at poster and then someone else you could get different Groups to come along and change it annotate it take the Lego apart. Put it back together again Different people have different solutions and the idea is is it’s a Retief process that develops over time It’s important on other things that came out from the course is this importance of thinking about what is Confidential if people are sharing something that doesn’t go out of that room It’s important to know that and think about how that works in with the co-creation process that you’re taking part in so that can be part of the rules of engagement that you decide together how you’re going to manage that within your co-creation and People will come and go during that process So just thinking about having those rules up whenever you’re doing having engagement with each other But if people are new coming in, maybe they don’t agree with the rules. Maybe they have a new one they want to add so it’s about constantly revising and thinking about those rules together with whoever’s coming in and going out and Also there was ideas about well, you know, I don’t just do co-creation I don’t just work locally nationally or internationally so how my hand was that and there were some ideas that came up some of the solutions about How you might snowball that how? One group might work on something and then you then partly record it pass the parcel was one of the solutions that came up and how that can be passed from one group to another and iteratively developed As well as just individuals working on something. That’s locally relevant There were some ideas about how you can also do co-creation using multimedia So the photo challenge that we’re doing later will also be something that people will be tweeting that will create a collaborative ideas that everybody could see and also There’s been some ways of working in terms of webinar I know that’s definitely something that NHS England have really taken on about the way that they work So you’ve got Lisa, Lorraine and Helen if you want to just give waves been using webinars as well so if you’ve got any questions about that, please do have a chat and Think about the sustainability and sharing that responsibility Throughout sharing the responsibility can help with the sustainability because it’s not all just taken on by one person So then dissemination storytelling is a big one in dissemination in co-creation it’s about we had Naomi Brook who came in who worked for Coventry City Council and Grapevine and She came in and said she’s really great at storytelling and she gave some tips and top tips but also she was a great inspiration because of her work in practice and she said, you know people were saying well I don’t know How to do this my manager won’t let me do co-creation but I really want to do it and one of the discussions was had is that It’s not always asked how to do something it’s asked what to do I Develop a service and so now me just use co-creation to do the thing that she’d been asked to do and She just embedded it and it was successful. So the manager didn’t have an issue and the idea of storytelling when you are thinking about your story is to think about portraying the challenge the choice that you’ve had to make So that could be like a shift in the way that you think or something that changed The outcome and then a call to action. What do you want to happen as a result of this story? Story cubes are great. They can be bought on Amazon or I think Nikki found some for three pan and tiger recently and they are really good for they have little pictures on them and you throw the dice and you think Okay, there’s an eye here. Well taking part in this process has been an eye-opener to me so you it’s about getting everybody to have a go and to roll those dice and to think about how Those pictures can be metaphors for what you want to portray and they can help people think outside the box You can then put them into themes and develop them into how you want to disseminate your story Pecha Kucha is quite a good one to use in terms of if you’re going to use PowerPoint presentation because actually it’s short snappy pictures and it’s Like very very short and it think it’s six minutes 40 seconds in total 20 slides And then you can use this Pecha Kucha Outline to help you map. What’s going to go in your Pecha Kucha as well, which we can provide? So we evaluated the course and It went really well we scored 4 out of 5 or 5 out of 5 on all of the different elements of the course people enjoyed it the main things that people liked with the walk and talk the fishbowl the story cubes the cube and the future activities and the key thing was that people really wanted to stay in touch and to sustain and I think that’s been a great thing because we that means we’ve had People involved in co-creating this event with us today as well the Improvements that happened as a record as a result was just creating a bit more clarity and what the process was it was very hands-on and experiential course and because we wanted people to Come straight in and co-create and but people we realize that people didn’t know why they were there. So we had to tell them And the other thing was about that worry about doing small little bits and bobs Because when they come along to the course, it was a worry that this is this big one-off large method that you had to really think about and plan and do right and actually When we’ve sort of got that feedback it was a case of okay, let’s think about how we can really embed this in everyday communication with people, you know, if you going to organize a meeting do it in a co-creative way if you’re Going to organize event get everybody involved that wants to take that wants to help to create it And then it’s a shared responsibility from the start and people feel like it’s there’s more than they would do Some of the key barriers to co-creation Was around not Having all of the different stakeholders involved or co-creators involved and thinking about how to do that and That people were often largely focused on an outcome or an objective before they knew what the problem was And it often turned into a consultation process as a result and then also like I talked about in terms of getting buy-in for managers and Thinking about how to develop that consensus So one of the things as facilitators that we noticed was that people weren’t agreeing the rules from the start and That they weren’t necessarily taking responsibility As a shared responsibility they were taking it all on themselves so getting people to come in and going Oh, yes, this is really great You know We’ve got these great ideas and then if they go away and it’ll be up to the facilitator to put that into practice But that’s not realistic and it’s about when you’re co-creating not just thinking about what you want to happen But how it’s going to happen and who’s going to do things? And we also iteratively develop the course to to think about the buy-in and have project management language to help people communicate With managerial staff as well So here’s a word cloud from what people found was really beneficial And hopefully you’ll get of that benefit today as well And so then what happened next? Well, we all came together And feedback about what happened in our countries and and then develop that further into toolkits which as I say is going to be available on the website and Please do give feedback about these postcards as well today We are this is iterative development. This isn’t the final solution So we would like your feedback to then develop these further and we’re hoping to use them again in the future and we’ll be having a final conference in Brussels in July Which was and when the website will be launched with all the tools on there and the idea is that this is a train-the-trainer model so Here’s a great example of how we think on an co-designed the course further with NHS England which will be talked about next and Also, then that’s gone on to then be used in practice. So it’s you know, we want people to use these tools we want people they are freely available and There’s a Creative Commons license which just says it’s free to use it shouldn’t be used for profit So people can’t charge for them But if you are going to use them Please just acknowledge that these came from the co-creating world for a course and if you want just a copy of that Sentence please. Do let us know so Today is not just about the tools in the co-creating welfare project We have fabulous speakers and fabulous workshops, and they’re from a range of different things so please do try and chat to as many people as you can and Find out about the different tools that are being here today and the different projects and have a look at the stands Please do tweet and if you haven’t already, please Choose which of the three Workshops you would like to go to and there’s doing co-creation as one on commissioning and there’s one on disability and Just to talk a bit more about the the picture challenge and the walks and the tours at lunchtime so the picture challenge is Something that people can do throughout the day But then Andrew will also be running a walk and talk in the last 15 minutes of lunchtime as well and hopefully it won’t rain And the idea is is throughout the day and at lunchtime have a chat about the barriers enablers to workplace for being And thinking about towards a more equal outcomes in the workplace take photos together to represent your ideas They can be metaphorical. They don’t have to be literal and create a tagline or short summary to go with each photo and what it represents and then Tweet it. If you don’t have a Twitter account, there are many people in the room that do so Please do find them or if you don’t want to do that, then you can email it to us Just speak to one of us organizers and we could put it up on the screen later And if you just tweet it with the #cocreatingwelfare and #workplacewellbeing There’s also a tour of this venue, which has got a maximum of 20 people and if you’d like to do that Please do sign up in it was on the registration desk But if you if it’s gone, then you couldn’t speak to some of the groups at the back and you should have your program of the day on your tables and also information about the the different Speakers and workshops. Any questions. Please do come and ask us and please do network and That’s me. So I will Now welcome up is it all of you talking or yes, so Helen Lee, Lorraine Wolfenden and Lisa Ramsey are going to be talking from NHS England about how this then Went on and and moved on to the NHS England

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