HTMS Internship Partner Breakfast

HTMS Internship Partner Breakfast


we have some interesting things that we
hope you’ll find useful to hear about today we’re gonna start with hearing
from Michelle McDonald and I’ve got to read her exact title because she has
to have two business cards but Chief Officer for Academic Programming
Atlantic City and Associate Vice President of Academic Affairs there will
be a quiz so let’s give a warm welcome to Michelle I’m gonna be really quick
because I know that you have a lot on your agenda this morning but I’m really
just here to welcome you to Stockton Atlantic City how many of you have been
to the campus before oh I’m so happy I’m gonna give you a just a snapshot a
snapshot of where we thought we’d be and where we are and how Hospitality has
helped us to get there so in our first year we had some modest goals we wanted
to have at least a hundred courses per semester down here at Stockton Atlantic City we beat that target by 25 percent we
wanted to have at least a thousand student course registrations per
semester we beat that well we have over 4,000 student registrations by the end
of this academic year so we’re thrilled and we’re growing so we’re gonna be
increasing the number of courses that we have down here which means we’ll be
increasing the number of students that we have down here and the reason I can
tell you that that’s going to happen is because we have a number of different
programs that have contributed to year one Social Work, Business, Education, Psychology, Sociology, but Hospitality has really been one of our stars and next
year is our shining star Hospitality made the move to both refresh their
curriculum to make sure that they’re up to date with what your industry needs in
terms of our graduates and they’ve decided to locate the bulk of their
program here in Atlantic City where they can be closer to partners like you where
their students can have experiences that they can take seamlessly inside outside
the classroom so it’s not just that the internship contributes to their academic
education it’s that being grounded in this working environment is
the core of their academic education so we are thrilled to be welcoming
Hospitality and Tourism Management Studies to Stockton Atlantic City in a
big way starting this coming fall and because of
that relationship it is all the more essential that we’re able to work with
partners like you so thank you all for being here this morning and I wish you
all the best as your program continues and this is a Hospitality event but if
you will excuse a short input for those of you who might have people or know
people thinking of business the by next year the plan should be that it should
be possible to be a Business Studies major and do all of, plant yourself
in Atlantic City and do all of your courses in Atlantic City I’m not quite
sure that they would get away with all four years without ever taken that bus to
Galloway and nor do we wish they would but that’s we that’s the other sort of
piece of growth that the School of Business is involved with so next we’re
going to bring up Donna Albano no Dayna DeFiore from the Career Center
who is going to talk about a very nicely packaged employer internship
toolkit that should help you make the experience of getting an intern even
easier Dayna good morning everybody thank you for
having me I first would just like to say I really enjoy working with the
Hospitality program and thank you to my colleagues both faculty and Tara who
have invited me to be a partner and all that you do to support students like I
said I really enjoy working with you all and also our partners on the employer
side I really appreciate working with you as well and supporting your
recruitment efforts so one of the things that I’ve done in this last year was
pulled together some best practices and tips to support employers who are
recruiting students in the Hospitality and Tourism industry as well as in other
business operational areas and so it’s branded as the employer internship
toolkit there are some handouts on the table that indicate the URL that you can
access that after today but I wanted to just talk briefly about the five steps
to promoting internships and this can also work with promoting job
opportunities so I’ll just run through them quickly so the first thing I really
encourage employers to do is to write a strong job description really build out
what your expectations are for the candidate what projects they’ll be
working on what requirements and skills you’re looking for in a candidate we
have found over the years just interacting with students that they are
most attracted to opportunities that really provide those details so to
better assist you in recruiting quality talent we really encourage you to take
some time to think through those things and build out that job description so
the next thing we encourage you to do is to promote the opportunity centrally on
our job board which is known as Stockton Works all of you in the room have an
account with us already and many of you have posted the jobs there this is
really the tool that we use to centralize all job opportunities that
come in from employer partners and this works really well when we’re
collaberating with faculty and Tara and other support across campus is that
everybody knows that the first place to go to for opportunities is on the
Stockton Works tool so we really encourage you to list the job
opportunity there first this way all students have access to that information
and they can access it 24/7 but building on that once the opportunity is listed
centrally we can then help support you reaching your target audience and by
that I mean we have the opportunity listed so then we can cross promote
directly to niche groups on campus or other ways to support your reaching your
target audience so I can take that job description and I can push it up to our
Hospitality faculty and and inform them this great opportunity that fits what
their students are interested in is posted in the system please redirect
students to the Stockton Works tool to find more details and apply for that position we’ll also reach out to student groups
like the Hospitality Society or the Event Planners Club and or other
organizations across campus that will help you connect a little bit closer
with the group that you’re trying to attract and the next thing I really want
you to be mindful of is promoting during peak times of year I know business needs
dictate when you need to hire right and that doesn’t always match with our cycle
of working in that semester right so I just want you to be mindful that
students as they go through the semester they are working on that mindset in
terms of a timeframe so what students will come to us we know a certain times
of the year when they’re most engaged in the search process and want to
inform you of those timelines to help you really reach the audience when
they’re most engaged in the process as well so think if you can think about
promoting opportunities during those peak times of the year when we know
students are most engaged so that often corresponds when students are thinking
about what their classes are for the following semester meaning October is a
great time to start promoting for spring it’s also a great time to start
promoting for summer and then in the spring semester we see a lot of activity
in our office in February and March as well alright and then the last thing I
want to inform you of is you know building your brand on campus and
participating in other activities if you’re able to do so so we do have our
annual career fairs which I know you’ve all been at which are October and
February and we will continue to have those events but if you’re looking to
connect with audiences in a different format I’m always happy to explore that
and provide you some options so that could include maybe speaking in a couple
of classes it could just tabeling on one of the high traffic areas on campus
it could be co-facilitating an interview prep workshop with me or another member
of our team so we want to be want you to be thinking about just how to get your
organization out there and inform students that you are an employer of
choice not just by posting a job and not only at the career fairs but we want to
make sure that they know who you are all academic year long okay thank you again
for your time I appreciate it and my cards and like I said the employer
internship toolkit are on your tables if you need assistance please reach out at
any point I’m happy to support you thank you thank you Dayna Career Services is a
great partner for the School of Business it’s been great to have them there next
we’re going to hear from our own Donna Albano who is going to come and tell us
all the other exciting things that the Hospitality and Tourism Management
program is going to do once we’ve got them down here thank you Donna one of the things that’s going to help the transition we have it’s interesting
we’ve been in Atlantic City we’ve been we just opened really the doors in
September and we’ve offered a myriad of classes several faculty members offices
are physically here I see more faculty moving here permanently and we’re still
really figuring out the back and forth because a lot of the students have other
commitments on campus and I think that will start to be able to see a bigger
footprint here and in an effort to do that we have taken and it takes a long
time in academia to revamp curriculum so I’d like to talk to you a little bit
about our goals for revamping the curriculum we have finally looked at the
possibility of our students having a slight what we call area of interest so
instead of a very general Hospitality Tourism Management degree which is what
we have been delivering and the students that come work for you take part in our
internship that remains an integral part of our curriculum we have decided to
allow students to identify an area of interest that they might want to take a
little bit of a deeper dive in and from getting data about other international
programs that offer Hospitality and Tourism Management by polling our own students
about what their interests are by looking at the internships that students
do we have devised the following four areas of interest for students to have a
concentration in so the signature area of interest that will be focused
primarily in Atlantic City will be Event Planning Management and I know there’s
people in this room that are very happy about that because most a lot
of students express interest in Event Management and when we took a deeper
dive you know there’s a lot to Event Management so we were able to build out
our curriculum add additional electives and and build this Event Management area
of interest that will be focused in Atlantic City so we added additional
electives to our program and so students will take required courses in Event
Management and then additional electives like Catering Management, Event Sales and
Management Marketing and then move on to two additional electives that may be a
Food and Beverage class that would complement Event Management in the
Tourism area of interest they’re going to take a Contemporary International
Tourism class they’re going to take a Destination Management class and they’re
going to be able to pick two additional electives as well in the Restaurant and
Beverage Management tract or area of interest we have a course called Intro to
Terms of Casino Management so students will learn about Casino Management
Operations with Jane Bokunewicz and then they will also take a Hotel
Simulation class so in Events Planning Management and in the Resort Management
we have Information Systems Software right so we’re using programs like
Social Tables and we’re teaching students like this Smith Travel Research
Star Data reports they’re getting certified in industry analytics so we
really did look at industry needs and some of the credentials that our
students are going to need when they graduate and embedded these in some of
our new core offerings and curriculum so that a lot of that information comes
from you too we know what the students are learning in their internships and we
know the skills that they need and so we’re trying to provide those things in
the classroom as well and then in Restaurant Management is that the one
I didn’t do we have an Advanced Food and Beverage Management elective that we
added to the curriculum this semester we are very happy to share with you that we
have a coordinated effort with our friends at the Academy of Culinary Arts
they have a beautiful campus in Atlantic City they have two beautiful
state-of-the-art food labs there and because of low enrollment from their end
and because that was supposed to really end up being more like a training
facility for some of the casino food and beverage workers or you know a culinary
team we we really looked at this opportunity to have our students enroll
in an elective on our end go physically to the kitchens to the
labs in it and of course that we’ve dubbed Advanced Food Beverage Management
and so they’re learning hands-on food and beverage skills food and beverage
management skills so that remains an elective they’re there for four hours
every Friday they’re being educated by a chef educator at the Academy of Culinary
Arts and their final exam was a pop-up meal and a pop-up kitchen for the last
four Friday’s of their class I think actually today’s the last one so you
could probably pop over there and and have a have a little meal but and if you
saw some of the press we got for that we did a good job in trying to promote the
fact that we have this great collaboration with Atlantic Cape and
their Academy of Culinary Arts so our students have been able to benefit from
that so Advanced Food and Beverage Management we also offer our Wine
Fundamentals class now as well so we’ve been able to kind of work through all
the particulars of actually allowing students to taste wine in a class so
needless to say it’s popular but it’s also very informative and it allows
again we have very targeted internships particularly one at Borgata that focuses
on wine and beverage management right so our students are getting getting those
skills as well and just generally in a Food and Beverage Management degree or
at least an area of interest they would have that skill and then they can still
take two additional electives so I so we are very excited to kind of roll out these changes have a focused track or focus area of interest
in in Atlantic City which is the Events Planning Management and before I just
brag a little bit more about some of the things in our program is anybody any
questions about how that new curriculum is going to look or contain or input or
anything it were excited we think it’s going to work the students are excited
the students currently in the track in on the curriculum right now are not
going to be affected they can opt to move to one of these areas of interest
but they would stay and there are additional you know what they’re doing
right now in Hospitality and Tourism Management right now so this is
effective September we have rolled out the new electives they have a curriculum
worksheet that they kind of move through so they’ll have an opportunity to stay
on the existing you can’t kind of rip the rug out from students that are
midstream in a curriculum right now so they can stay and maintain you know the
core component of our curriculum which you are all involved in it’s called an
experiential learning sequence right so our students have to get some
professional work experience hours which means they have to work in the industry
before they can ever even entertain doing an internship and that’s to make
sure that they have some industry experience on their resume before they
come applying to all of you even for an actual formal internship we’ve built in
a Career Development Class which is a mandatory course in our curriculum and
we’re hoping that they’re coming to you more prepared with with a professional
resume with interviewing skills with an updated LinkedIn site with a lot of self
assessment in that class MBTI and strengths finder so things that they’re
being able to articulate in an interview or in networking session so we’ve built
that career development and that is a that is a requirement for the internship
so they’re coming to you prepared they’re taking their internship with
with everyone and our internship is anytime anywhere so it is offered every
single semester including the summer students do not have to stay local
many many work wherever I mean outside of the state outside of the country
quite frankly so they can be employed anytime anywhere enough is one of the
curriculum changes we made several years ago so that’s intact and that still
remains even though we’ve built up these areas of interest anything else all
right so if you just allow me to brag a little bit more in addition you know we
have we’re gonna the name will formally now be Hospitality Tourism and Events
Management Studies if you’re used to seeing our acronym HTMS it will remain
HTMS but the actual formal name when we roll out some marketing and branding
again for the fall will be Hospitality Tourism and Events Management Studies it more clearly delineates the course content that were that we’re delivering
and it definitely is a marketing tool for us to attract students to the
Atlantic City area of interest we are very excited that we have two
very active student organizations on campus one’s called the Hospitality
Society and we will have a newly kind of rebooted revamped Stockton Event
Planners with the focus in the area of interest in Atlantic City
we really want these students We host a lot of events on campus
and our program hosts a lot of events there’s no reason why those students
couldn’t be helping us coordinate and host those events and then be able to
build a resume of Event Management experience while they’re part of that
Club so that’s the intent of the Stockton Event Planners. The Hospitality
Society does things like those too the New York Hotel Show, hosts our
distinguished guest lecture every single semester and I can jump to that if those
of you who are unfamiliar we did host Anthony Melchiorri from Hotel Impossible
right here in this room in the fall there were a hundred students and
industry partners in the room and I would say that was a lively a lively
evening with some fun discussion for sure then we have Eta Sigma Delta we have
an International Honor Society our advisor our faculty advisor is Dr.
Joe Lema in the room and he does an excellent job each of us each year and
each academic you’re honoring students 60 credits or more with a 3.0 or better
that do community service and then these students have kind of like this lifelong
association with with Eta Sigma Delta which is an international Hospitality
Society we also host an alumni panel every single semester every single
academic year when we did this in the fall and I really want to brag just a
little bit about what our alumni are doing we had seven alumni on the panel
this semester one of them is that is one of the restaurant and bar managers at
Margaritaville Brett McCarran Melissa Smith is the Assistant General Manager
of all of the restaurants at the Golden Nugget in Atlantic City
Chris Jones is the director of sales at the Sonesta Suites in Somers Point
Mike Rock is the Digital Media Manager for the Monmouth County Tourism in
Freehold New Jersey Eric Schadt is the Bank Manager at the Ace Hotel in
Toms River Susan came back from New York City she’s the Revenue Manager at The
New Yorker Hotel in New York City and Scott Armato is the Content Manager
and Coordinator for Cape May Brewing so I say that and I share that with you to
kind of give you the scope of jobs that our alum are doing the things that they
embark on once they graduate here and we love that we keep them connected to our
students so we have it a very formal alumni panel but at the end they all
just kind of end up talking and showing cards and networking so we’re very proud
of that as well and then I will just lightly mention the fact that in trying
to develop this area of interest particularly in Event Planning Noel Naylor
Dr Noel Naylor in the room has been very instrumental
in bringing a certification agreement on this campus to deliver in June called
the Event Design Certificate and some of you that are very familiar in the events
field know that this is a coveted certification in the industry very high
level it was in partnership with Caesars Entertainment and Meeting Professionals
International I don’t want to botch it but and I just know that that was an
incredibly long coordinated effort to be able to offer that cert here so as we
move in this direction we definitely want to align ourselves with with
strong industry credentials and partnerships that give our give that
area entrance, our area of interest some credibility if that makes sense
so we’ll definitely be pushing out some of that Event Design Certificate
information to you you could share it with your team and your staff so thank
you for that great job well and I’m just gonna go off script for one minute if I
may the last time we did a whole revamp curriculum change was when we had a
cohort model of of the internship so those classes that I described the
internship the Career Development all those self assessments were in a cohort
model and we broke it apart for a number of reasons so the internship could kind
of stand alone and by doing the cohort we had to you know the students had to
be obviously to have a cohort and the desire was that students wanted to go
and work anywhere and still be able to earn that credit so when we broke it
apart one of the things that was really important and to the Dean we went to the
Dean and said well we really need help coordinating all of these internships
then because students are now going to go all over the place and we’re really
going to have to kind of wrestle with all of these different employers and all
of you know there’s all those people are and agreements right so we have been
incredibly fortunate to have someone at the helm coordinating all that and
there’s no way in the world we could do it without her there is an endless
stream of students at her door constantly they they have to get approved for
internships they don’t know if they have enough credits they have a million
questions guess what they wait till the last minute all the time and and she and
she gets it done right she coordinates all of that paperwork with you all of
the agreements all of the sponsorship agreements all of our evaluations she
never waivers she flies whatever flag we’re waving she marches to the beat of her
drum she participates in our faculty meetings she adjuncts she’s in our
classrooms with our students she advises our students she takes trips with our
students she acts as a Co-advisor and a coordinator she’s an amazing colleague
she works our open houses all of our orientations and I can’t thank her
enough none of us would be here this breakfast would not take place all of
our interns would not be as successful without Tara Marsh so thank you Donna I do you know I also
really want to call out from the things that we have here I’m sure the same way
the general public believes oh so they’re opening up a new restaurant or a
new hotel and I know I just walk in there and it must have just appeared
here and curriculum management is is and and revision is another one of those
things that it has to be dealt with internally within so you’ve got to get
the eight cats that call themselves hospitality faculty all herded in the
same direction and then that’s only the beginning it has to go through various
approval steps and I think they really have done a nice job and you know we’re
really looking forward to I think it should be a lot clearer to our students
and it should also be a lot clearer to industry what what we are preparing them
for in producing so what I want to thank the Hospitality faculty for hanging in
there and there were times when it didn’t look like we were going to get
here so let’s give them a hand and then we do just have to brag a
little bit bit about this Event Design Certificate when this in partnership
with MPI this is a big deal when you go to MPI it says certificates and you
you or it will soon you punch on on this particular one
and and here are here are their partner San Diego State on the West Coast
Stockton on the East Coast I think it’s Concordia in Canada and
another school in Amsterdam and there we are so San Diego used to be the only
U.S. supplier and now Stockton’s the other one so if you are interested in
this certificate local people you sorry you don’t get that trip to Amsterdam
anymore you can come right here so you know we’re very pleased to have this and
is Michelle in the room I shouldn’t say this but the New Jersey procurement
laws would be enough to kill most cats so we were very excited to be able to
get through that so we are just very pleased so there’s so much is happening
last year in Hospitality and it’s great stuff all right now I’m going to bring
up Donna Hauer there there is of course no free lunch there’s no free breakfast
either but with it so to talk about another opportunity well thank you so
much for taking the time to listen to me on this one most of our internships
practically all of our internships if they’re going to do it for credit
students must get paid in their internships and that goes for Business
students as well as Hospitality students Hospitality students do over 225 hours
in their in their experiences so it’s really important that they do get paid
what happens is they incur costs if they aren’t getting paid we do wave this
stipend or I’m sorry we do waive this requirement for anybody that is working
in a non-profit or government agency now to spend all that time to do
this internship and not get paid it’s a tremendous burden on students sometimes
so starting last year we came up with the idea that we should probably provide
some type of funding for these students that are doing these unpaid internships
so the Internship Stipend Fund was created and this is specifically for
nonprofit or government entities the goal of the organization is to make sure
students get some type of a compensation for what they did now they travel to
their internships they have to get theirselves lunch their meal plan isn’t
going to work when they’re out in their opportunities sometimes it requires them
to wear professional attire not all students have exactly what they need to
appear in an office you know three four days a week so it’s really important
that they do have some type of help to get these things so this is pretty much
what the goal is of this fund we started this fun last year and during how we did
it was during our Day of Giving a Dean Wagner was very generous at one point
during one of the hours that anybody who put forth the funds she would match it
dollar for dollar so we were able to build the fund a lot that way and what
we have now is the spring of 2018 we offered eight students stipends totaling
over two thousand dollars fall of 19 there were only two students doing
internships in nonprofits and we gave them five hundred dollars and this
spring we have four students and instead of just having them go through the
application process what we did was we divided the fund up between those four
students so on we spent we gave to $1,200 and it was 300 per student so
what happens they get that they get a check and they can do whatever they want
with it they can apply it to their future semesters they can go and you
know replenish their gas tank they can actually go out and buy themselves
and a couple of outlets so they have when they have to go out on these
experiences so that’s really basically the crux of what we’re doing with this
we need your help we have to be able to sustain this it’s not going to last just
by using the Day of Giving and when students actually or when people come
across the giving page on our website so we really need to get it out there and
let people know that this fund exists and with your help we can continue it
some people are able to do it through businesses some people are able to do it
as individuals nothing is too small but we want to be able to make sure we’re
keep we keep giving students these these funds every semester this is what our
website looks like if you go on to the School of Business web page there will
be a scrolling banner at the top and when it says the Stockton Elevate this
is the page you come up to and it’s just quite simple you can just you know push
give now and any designated amount or you can come up with your own amount
that would be very helpful if you were able to do that and this just tells us a
little bit about the experiences that some of our students have had where they’ve
been what they’ve been doing and in some cases where they continue to go some
people have had such great experiences in nonprofits that they want to stay
working in nonprofits if you’re so inclined today there is an envelope here
if you want to take one with you that’s fine if you want to contribute today
that would be awesome but we thank you for anything that you
can do and we really appreciate you being here today and being a part of our
Stockton and family so thank you so much I always like to say about this that
it’s we it’s always good when you find a win-win situation but this is a
win-win-win situation because by promoting this you are not only
supporting Stockton and the Hospitality program that’s one win
you’re supporting a specific student who gets your help and you’re supporting a
non-profit so a lot of these places you saw we had a Hospitality internship at
St. Jude hospital for children in New York City so you get all sorts of stars
in your crown so you know please please consider doing what you can you noticed
we all apparently listen to a lot of public radio don’t we we sound like them
in the middle of their fund drive anyway so thank you so much for coming to make
sure we give a few thank-yous Tara Marsh made this event happen with the
able help of I see Daniella over there and other other business staff so thank
you for making this great event happen thank all of you for coming anything
else okay one last thing yeah so thank you everyone I do want to
hopefully I can get through this and so now that you’ve had the opportunity to
hear all about the exciting and new things that we have going on within the
Hospitality and Tourism program here at Stockton I want to take a few quick
minutes to thank all of you sorry as the Internship coordinator I have the
honor to be able to work with each and every one of you on a daily basis to
promote your opportunities to our students help recruit and give you the
talent that you need it that you’re looking for in our younger generation
gonna help you be successful but I can only do this and help our students with
you on my team I can never thank you enough for your continuous support of
our internship program if not for employers like yourselves our partners
in this community in Atlantic City and throughout our alumni and there’s some
of you here and I’m a proud alumni as well and most importantly you as our
friends we would not be able to provide our students with the invaluable
hands-on experience they need to succeed in this industry so it’s all about you I
do this for you and I thank you so again I thank you for all that you do to guide
teach and mentor our students along the way because it’s all about our
partnerships that’s key so again thank you for coming thank you for being here
I look forward to seeing you again next year with even more exciting things
happening and I would like to say if you haven’t gotten anything to eat please do
we still have plenty of food and take some more time and network with some of our
faculty our amazing faculty that are here our Dean our Assistant dean and all of
my support staff who I wouldn’t be able to again be able to do this on a daily
basis for our students so thank you

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