Supporting Social Support Group members to take the lead at Numurkah District Health Service

Supporting Social Support Group members to take the lead at Numurkah District Health Service


Feel good. I go home and go plop in the chair. Last year we had a look
at what we were doing as a whole, as part of the program and we certainly talked amongst ourselves and decided that things
were working fairly well. The conversations that came out of that was that they decided that it was probably appropriate to put that question to our members of the groups. With our rural group, we
invited them to come in as a whole and brainstorm some things they wanted to address or they felt we could work on and from that day we certainly walked away
with a list of ideas. We also sent out surveys to
all of our group members. We had a volunteer, to make it so we didn’t have
an influence on the clients. She went around with them and helped them with the surveys. All of our staff have had
one on one conversations with all our group members and usually that’s in
the care planning phase, but having the opportunity
through the groups as well for people to grab one of the staff aside and say this is where I’m at can I talk to you about this. We asked most suitable day and time, what they were interested in, are there things we can offer that we haven’t been offering them. I thoroughly enjoy it and the excursions we’ve
had have just been, that’s out of this world. You feel as though you might have contributed something to it. The staff are tremendously helpful and take on board suggestions. There’s always discussion
backwards and forwards as to what we can and can’t do. I’ve wanted to go and see different places and I’ve suggested things. There’s been instances
where we were planning to go to somewhere and they let us down at the last minute. So the group discussed where
we could or couldn’t go in such a short timeframe
to make up for it. And there was no argument it was just a consensus decision. I just show them the calendar, explain the different
things that are on offer, let them know that we’re
always open for suggestions. If there is something
that we’re not providing that they would like
to see on the calendar that we will look into that. We don’t plan anything without
thinking about it first. It has to be that it’s going
to give something back, not just to one client,
but to all the clients. To me, the planned activity group is a member driven program. Ask them what they want to achieve. It’s like a family, you know. I just feel that I’ve had company and I’ve been out and done something. It’s keeping me young and fit.

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