Vicki Hwang – Online welfare applications

Vicki Hwang – Online welfare applications


Vicki Hwang: I’m seeing how online welfare
affects the social worker vs. the possible participants in the program. Being online
makes it ver yeast for the social worker to look at data, to type in data, make less errors,
make better judgements about if the participant should get the welfare or not, but on the
other hand, for the welfare recipient, it might be harder for them to have internet
access or to understand computer language, etc. The government’s trying to get welfare
online because it goes for faster data processing, less errors, and also so case workers can
get to more welfare applicants. It puts me into the research perspective. I know what
the research field would look like and how much effort you need to put in it. My faculty
member is Professor Andrea Hetling. I took a class with her, she taught Research methods
for the Edward J. Bloustein School of Public Planning and Policy. Her research sounded
very interesting and I never did research before, so I definitely thought that was a
good way to get introduced. Right now I’m doing a lot of literature reviews. My professor
wants me to compare with online banking why banks are putting their stuff online. Is it
to make it easier for them or for the customers? The Rutgers library has a very broad database
range and I can get a lot of useful articles. One thing that I really like about my research
project is that I can do it in my own home because it’s like, you know, it’s on the computer.
I use the databases to find information that I need and so it’s very, I can mold it around
my own time. I’m thinking that research is my direction because I just, I like finding
new things. (music playing)

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